Privacy Policy

Last updated: October 2026

This policy describes how Mountedweak Heating & Air (written here as "we" and "us") gathers, uses and passes along information when you browse mountedweak.garden, call the phone number shown on the site or send in a form. It is a general template, not legal advice.

What We Gather From You

Some details come straight from you. If you fill out a form or make a call, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this website may be tracked. In some cases they are recorded, for quality and billing reasons.

Why We Use It

We use the information to:

• Match you with an independent HVAC provider that works in your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• See how people use this website and our phone lines
• Make the website and the service better
• Follow the law and stop fraud or misuse

Who Receives It

Mountedweak Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses. Each has its own privacy practices.

We may also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws, though, treat sharing data with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Rights and Options

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@mountedweak.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is fully secure. We keep information only as long as the purposes above require, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Get in Touch

Have a question about this policy? Email contact@mountedweak.garden.